Job Title: Shelter Advocate/ Weekend- Holiday/ Shift Manager

Reports to: Shelter Director

Department: Shelter Program

Salary Range: $11.00 – $13.00 per hour

Fair Labor Standards Act (FLSA): Non-Exempt

Job Hours: Part Time/32 hours per month


Position Overview:           

The Shelter Advocate at Crisis Line & Safe House of Central Georgia serves as the motivator, mentor, and supervisor working with clients and ensures that each client is given every opportunity to gain a life free of domestic violence.    


Essential Job Functions as Shelter Advocate: 

  • Acts as shift manager on weekends and holidays
  • Keeps shelter safe and secure at all times, is responsible for the safety of residents
  • Answers crisis calls during shift
  • Collects and maintains detailed statistical data pertaining to all calls
  • Provides crisis intervention and referrals for clients
  • Screens client appropriateness for shelter entrance when admission is needed and contacts on-call staff as needed
  • Completes intake of in-coming clients and children
  • Completes all resident paperwork
  • Provides verbal, positive support for clients
  • Instructs, supervises, and helps implement housekeeping chores required of residents
  • Resolves client conflicts and misconduct when necessary
  • Helps clients adjust to communal living
  • Keeps all records for attending shift, with complete documentation and information for Shelter Director and other staff
  • Records, logs, and stores all material donations
  • Performs clerical tasks as requested by Shelter Director
  • Attends to other duties as may be assigned
  • Manages day-to-day operation of shelter during midnight shift
  • Maintains confidential client files and agency statistics for program
  • Serves as an active and supportive team member and participates in work processes as identified
  • Maintains communication with Shelter Director and alerts her to any major problems or high-risk situations


Non-essential Job Functions: 

Assists in office coverage when necessary

Assists in other areas such as shelter advocacy when needed


Requirements of Position Applicants: 

Possess a background in victim advocacy

Possess an understanding of domestic violence dynamics

Able to work independently

Able to utilize the resources available both in the community and in-house.

Obtain CPR/ First Aid Training

Obtain proof of physical health from physician; yearly tuberculosis exam

Pass criminal background check

Willing to submit to random drug screenings

Willing to adhere to all shelter policies and procedures


Other Skills/Abilities:  

Organizational skills

Problem solving skills

Ability to learn to use TTY machine

Ability to use all office equipment (Microsoft included)

To apply, email cover letter and resume to