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Shelter Advocate/Weekend-Holiday/Shift Manager

Full-Time Job Opening in Middle Georgia

Job Title: Shelter Advocate/ Weekend- Holiday/ Shift Manager

Reports to: Shelter Director

Department: Shelter Program

Salary Range: $14.00 - $16.00 per hour

Revision Date: May 2021

Fair Labor Standards Act (FLSA): Non-Exempt

Job Hours: Part Time/32 hours per month


Position Overview:

The Shelter Advocate at Crisis Line & Safe House of Central Georgia serves as the motivator, mentor, and supervisor working with clients and ensures that each client is given every opportunity to gain a life free of domestic violence.  


Essential Job Functions as Shelter Advocate:

  • Acts as shift manager on weekends and holidays
  • Keeps shelter safe and secure at all times, is responsible for the safety of residents
  • Answers crisis calls during shift
  • Collects and maintains detailed statistical data pertaining to all calls
  • Provides crisis intervention and referrals for clients
  • Screens client appropriateness for shelter entrance when admission is needed and contacts on-call staff as needed
  • Completes intake of in-coming clients and children
  • Completes all resident paperwork
  • Provides verbal, positive support for clients
  • Instructs, supervises, and helps implement housekeeping chores required of residents
  • Resolves client conflicts and misconduct when necessary
  • Helps clients adjust to communal living
  • Keeps all records for attending shift, with complete documentation and information for Shelter Director and other staff
  • Records, logs, and stores all material donations
  • Performs clerical tasks as requested by Shelter Director
  • Attends to other duties as may be assigned
  • Manages day-to-day operation of shelter during midnight shift
  • Maintains confidential client files and agency statistics for program
  • Serves as an active and supportive team member and participates in work processes as identified
  • Maintains communication with Shelter Director and alerts her to any major problems or high-risk situations


Non-essential Job Functions:

Assists in office coverage when necessary

Assists in other areas such as shelter advocacy when needed


Requirements of Position Applicants:

Possess a background in victim advocacy

Possess an understanding of domestic violence dynamics

Able to work independently

Able to utilize the resources available both in the community and in-house.

Obtain CPR/ First Aid Training

Obtain proof of physical health from physician; yearly tuberculosis exam

Pass criminal background check

Willing to submit to random drug screenings

Willing to adhere to all shelter policies and procedures


Other Skills/Abilities:

Organizational skills

Problem solving skills

Ability to learn to use TTY machine

Ability to use all office equipment (Microsoft included)


Note: Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.  Employment at Crisis Line & Safe House is on an "at-will" basis.  Regardless of the start date or method of payment or salary, employment may be terminated at any time by the employer or employee with or without cause.  This job description is not intended to be all-inclusive. No supervisor, manager, or other person, irrespective of title or position, has the authority to alter the at-will status of your employment or to enter into any employment contract for a definite period of time with you.  Any agreement with you altering your at-will employment status must be in writing and signed by the Executive Director of Crisis Line & Safe House.